What is the Crosswalk K-12 parent app?

UniteGPS provides families with up-to-date bus tracking via their mobile phones, tablets, or computers with the Crosswalk K-12 parent app. This service is available to every family with students assigned to daily bus routes or school field trips. Displayed over the platform are route details such as bus numbers and the real-time bus location updating every five seconds.

Is the Crosswalk K-12 parent app safe and secure?

UniteGPS guarantees security through its Software as a Service (SAAS) technology. With SAAS, the Crosswalk K-12 software is accessed through the UniteGPS website rather than a personal computer. This means that the user’s information is stored on the company’s servers, which are located in a secure data center, and not on the user’s premises.

By using SAAS, UniteGPS can provide a highly safe and reliable service to its users. The data is stored and managed solely by the company, ensuring that all data is encrypted and protected from unauthorized access. The SAAS technology also allows for easy access to the app, as users can simply log in to the UniteGPS website to access their accounts.

View the UniteGPS privacy policy here.

Can other people besides parents track students?

Other school admins and staff can access Route View and Event View to see the real-time bus location, as well as view student ridership records over Stop Check Report. Bus drivers can also review student attendance records on the same page.

How does the Crosswalk K-12 parent app work?

Because Crosswalk K-12 is not available on the Apple or Google Play store, parents always receive an email from UniteGPS for initial account activation. It is very important that parents click on the registration link provided to complete the process. The school district will send out reminders about the onboarding process.

How do you log in to the Crosswalk K-12 parent app?

Parents follow these steps to log in to Crosswalk K-12:

  1. Receive an email invitation from UniteGPS to create an account.
  2. Click on the one-time link in the email to activate the account and create a password.
  3. Click on “log in” once redirected to the Crosswalk K-12 web app.
  4. Accept the terms and conditions by clicking on the box.
  5. Press the confirm button.
  6. Create a new password.
  7. Use the registered email address as the username when logging in to Crosswalk K-12.

How do parents download Crosswalk K-12?

To download the Crosswalk K-12 app, parents need to follow different steps depending on whether they have an Android or Apple device. Android users open Chrome on their mobile devices and go to crosswalk.unitegps.com. Once open, they click on the three dots in the upper right-hand corner and select “Add to Home Screen” from the menu. After confirming the installation by clicking “Add,” the link will be installed.

Meanwhile, Apple users launch the Shortcuts page from their device by swiping upwards on the screen and searching for Shortcuts. They should then click on the + sign and search for “Open URLs in Chrome” under “Search for apps and actions.” After clicking on it, they should click on the URL line and either type or paste crosswalk.unitegps.com.

When the page loads, parents can rename the page and click “Done.” They should then make sure that the link works by pressing the play button on the corner. Finally, parents go back to Shortcuts and click on the URL again, and then select “Add to Home Screen” from the menu. They can then change the image and click “Add.”

How do parents select their children’s route in the app?

UniteGPS automatically links student transportation routes and bus stop information to Crosswalk K-12 parent accounts. If a parent’s email address is included in the school district’s data stream and their account is active, they will see their children’s data on pages such as Route View, Event View, Digital Boarding Pass, Transportation Plan, and Bus Attendance Record.

What do parents do if they need assistance?

Parents can communicate with the UniteGPS customer service team through the chat feature on the Crosswalk K-12 dashboard. All they need to do is click on the chat icon in the bottom left-hand corner of the screen. If nobody is available, the button will say “Support.” Users can send messages, attach images, and edit their contact information.

Any correspondence becomes a ticket over ZenDesk and notifies a team member who will respond promptly to assist with any technical support needs. UniteGPS agents can even send meeting links over chat for quick video conferencing.